Privacy Policy

Power Tech (Northern) Limited.

Privacy Policy

Our contact details

Name: Power Tech (Northern) Limited

Address: 2 New South View, Chilton, County Durham, DL17 0PS

Phone Number: 01642 662 701

E-mail: info@power-tech-uk.co.uk

The type of personal information we collect

We currently collect and process the following information:

● Personal identifiers, contacts and characteristics (for example, name and contact details)

● Details of electrical works that we carried out on site

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

● To provide and maintain our service

● To survey and estimate for required work

● To insure our electrical work

● To comply with our complaints and resolution commitments

● To notify you about changes to our service and policies.

We may share this information with third party companies and individuals to facilitate our service and with professional bodies, including NICEIC.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

● We have a contractual obligation.

● We have a legal obligation.

● We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep personal information for the time required to meet our legal obligations. We will then dispose your information by deleting stored computer files.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.

Please contact us at Power Tech (Northern) Limited. if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Power Tech (Northern) Limited. Email us directly here we will get back to you within 28 days.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113 ICO

website: https://www.ico.org.uk